Privacy Policy

Duffy Motors (Manchester) LTD
Manchester, United Kingdom

Effective Date: 12th March 2026
Last Updated: 12th March 2026

1. Introduction

Duffy Motors (Manchester) LTD we, are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

If you have any questions about this policy or how we handle your data, please contact us using the details below.

2. Who We Are

Duffy Motors (Manchester) LTD
Manchester, United Kingdom
Email: duffymotorsman@hotmail.com
Telephone: 0161 8344168
Registered Company Number: 06338500

For the purposes of data protection law, Duffy Motors (Manchester) LTD is the “data controller” of your personal data.

3. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Information You Provide to Us

• Name
• Address
• Email address
• Telephone number
• Vehicle details
• Enquiries submitted via our website
• Service or booking information

b) Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visit
• Cookies and tracking data

4. How We Use Your Personal Data

We use your personal data to:

• Respond to enquiries
• Arrange servicing, MOTs and repairs
• Manage bookings and appointments
• Comply with legal obligations
• Improve our website and services
• Send marketing communications (where consent has been given)

5. Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

• Contractual necessity – where processing is required to fulfil a contract with you
• Legal obligation – where we must comply with the law
• Legitimate interests – for business operations and service improvement
• Consent – where you have given clear permission (e.g., marketing emails)

You may withdraw consent at any time.

6. Sharing Your Data

We may share your personal data with:

• Accountants and professional advisors
• Service providers and IT support
• Regulatory authorities if required by law
• We do not sell your personal data to third parties.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes it was collected for
• Meet legal, accounting, or reporting requirements

When data is no longer required, it will be securely deleted or anonymised.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113